Return Policy

We are a new company with limited resources. If you have an issue with an order or item you have received please contact us. We will do our best to resolve your problem. Email bokbrand.co@gmail.com or fill out a form on the “contact us” page.

Returns are accepted:

  • Within 20 days of purchase
  • If the item is damaged upon receiving it
  • If the item is not the item you ordered (eg. wrong color)
  • If the item is the wrong size

Returns are not accepted:

  • If the item shows signs of use or wear
  • If the item is damaged after receipt

Exchanges will be made for items that are:

  • The wrong size
  • The wrong item/variation

Damage upon receipt:

All products are checked for quality before shipment. If your item arrives damaged please notify us immediately.